We understand that the value of our solutions depends on your ability to get them up and running and leverage their powerful features. So from day one of your relationship with UL, you will have a team of experienced professionals dedicated to supporting the solutions you use. Many of these professionals are HDI-certified — the gold standard in service and support.

Whether it’s implementation, training, technical troubleshooting, expert services like content development and customization, or even help promoting the launch, configuration or upgrade of your system, you can rely on us to provide prompt, friendly assistance. For your convenience, please use the links below to find the support options and contact information specific to the solutions you use.

PureSafety Safety Management System Support
Get expert help with implementation, training, content development and customization, and troubleshooting. 

OHM Support
Get implementation, training and technical support, and valuable resources created by and for OHM users.

On Demand Support
Convenient help with questions about set up, payment, and training at our convenient On Demand website.

OSHA 10/30-Hour Support
The industry’s leading online OSHA training programs are backed by industry-leading support.

Prognos™ Support
Get technical support with our legacy Prognos software, and help upgrading to our powerful, new solutions.

SYSTOC® Support
Get technical support with our SYSTOC software.